Privacy Policy

1. Introduction

V Corp FZE LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information in relation to your access to and use of the vcorp-pay.com website and our services.

This policy is designed to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and other relevant data protection laws. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal data to provide and improve our services. The types of personal data we may collect include:

• Personal Identification Information: Your name, email address, phone number, and other contact details you provide when using our services.
• Transaction Information: Details about the educational programs you select and the payments you make. Please note, we do not store your full credit or debit card details. All payments are processed through secure, third-party payment gateways.
• Technical Data: Information automatically collected when you visit our website, such as your IP address, browser type and version, device information, and operating system.
• Usage Data: Information about how you use our website, including the pages you visit, the time and date of your visit, and the time spent on those pages.

3. How We Use Your Information

We use your personal data for specific, clear, and lawful purposes:

• To Provide Our Services: To process your registration for educational programs, facilitate payments to Educational Service Providers, and manage your relationship with us.
• To Communicate With You: To send you transaction confirmations, service updates, and respond to your inquiries and support requests.
• To Improve Our Website: To analyze usage data to understand how our website is used, allowing us to enhance user experience and functionality.
• For Marketing Purposes: To send you information about services that may interest you, but only with your specific, informed, and unambiguous consent.
• To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements, including maintaining financial records for the legally required period.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following parties only when necessary:

• Educational Service Providers: We share necessary information (such as your name and contact details) with the providers of the educational programs you enroll in to complete your registration.
• Payment Processors: We share transaction information with trusted third-party payment gateways to securely process your payments.
• Third-Party Service Providers: We may engage third parties to perform functions on our behalf, such as website hosting, data analysis, and technical support. These providers have access to your personal data only to perform these tasks and are obligated to protect it.
• Legal and Regulatory Authorities: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

5. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of the UAE where the data protection laws may differ. We will ensure that any cross-border data transfers are conducted in accordance with the PDPL and that appropriate protection measures are in place to safeguard your personal data.

6. Data Security

We implement and maintain appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, alteration, or destruction. These measures are designed to ensure a level of security appropriate to the risk of processing your personal data.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, payment and transaction data must be retained for a period of five years), resolve disputes, and enforce our legal agreements and policies.

8. Your Rights as a Data Subject

Under the UAE PDPL, you have several rights concerning your personal data. You have the right to:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Request the correction of any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
• Right to Restrict Processing: Request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another controller where technically feasible.
• Right to Object: Object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.
• Rights Related to Automated Decision-Making: Object to decisions based solely on automated processing, including profiling, which produce legal effects concerning you.

To exercise any of these rights, please contact us using the details provided in Section 12.

9. Cookies

Our website may use cookies and similar tracking technologies to track activity and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our services are not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For significant changes, we will provide a more prominent notice, such as an email notification.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to file a complaint, please contact us: